All Systems Operational

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Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.

Uptime over the past 90 days. View historical uptime.
Bitso Website 🖥 ? Operational
90 days ago
100.0 % uptime
Today
Bitso Mobile 📱 ? Operational
90 days ago
99.99 % uptime
Today
Bitso Alpha 📈 ? Operational
90 days ago
100.0 % uptime
Today
Bitso Alpha Mobile 📱 ? Operational
90 days ago
100.0 % uptime
Today
Bitso Trading Engine 🚀 ? Operational
90 days ago
100.0 % uptime
Today
Bitso API 🤖 ? Operational
90 days ago
100.0 % uptime
Today
Bitso Transfer 📲 ? Operational
90 days ago
100.0 % uptime
Today
Bitso Card Operational
90 days ago
100.0 % uptime
Today
Cryptocurrencies 🌎 ? Operational
90 days ago
99.99 % uptime
Today
Aave Token (AAVE) Operational
90 days ago
100.0 % uptime
Today
Algorand (ALGO) Operational
90 days ago
100.0 % uptime
Today
ApeCoin (APE) Operational
90 days ago
100.0 % uptime
Today
Arbitrum (ARB) Operational
90 days ago
100.0 % uptime
Today
ATOM (ATOM) Operational
90 days ago
100.0 % uptime
Today
Avalanche (AVAX) Operational
90 days ago
100.0 % uptime
Today
Axie Infinity (AXS) Operational
90 days ago
100.0 % uptime
Today
Balancer (BAL) Operational
90 days ago
100.0 % uptime
Today
BAT (BAT) Operational
90 days ago
100.0 % uptime
Today
Bitcoin Cash (BCH) Operational
90 days ago
100.0 % uptime
Today
Bitcoin (BTC) Operational
90 days ago
100.0 % uptime
Today
Cardano (ADA) Operational
90 days ago
99.97 % uptime
Today
Chainlink Token (LINK) Operational
90 days ago
100.0 % uptime
Today
Chiliz (CHZ) Operational
90 days ago
100.0 % uptime
Today
Compound (COMP) Operational
90 days ago
100.0 % uptime
Today
Curve DAO (CRV) Operational
90 days ago
100.0 % uptime
Today
Dai (DAI) Operational
90 days ago
100.0 % uptime
Today
Dogecoin (DOGE) Operational
90 days ago
100.0 % uptime
Today
dYdX (DYDX) Operational
90 days ago
100.0 % uptime
Today
Enjin (ENJ) Operational
90 days ago
100.0 % uptime
Today
Ether (arb) (ETH) Operational
90 days ago
100.0 % uptime
Today
Ether (eth) (ETH) Operational
90 days ago
100.0 % uptime
Today
EUR stablecoins (EUR) Operational
90 days ago
100.0 % uptime
Today
Fantom (FTM) Operational
90 days ago
100.0 % uptime
Today
Gala (GALA) Operational
90 days ago
100.0 % uptime
Today
Hedera (HBAR) Operational
90 days ago
99.99 % uptime
Today
Lido DAO (LDO) Operational
90 days ago
100.0 % uptime
Today
Litecoin (LTC) Operational
90 days ago
100.0 % uptime
Today
Loopring (LRC) Operational
90 days ago
100.0 % uptime
Today
Maker (MKR) Operational
90 days ago
100.0 % uptime
Today
MANA (MANA) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Ethereum network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Polygon network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
NEAR (NEAR) Operational
90 days ago
100.0 % uptime
Today
OMG Network (OMG) Operational
90 days ago
100.0 % uptime
Today
PEPE (PEPE) Operational
90 days ago
100.0 % uptime
Today
PAX Gold (PAXG) Operational
90 days ago
100.0 % uptime
Today
Polkadot (DOT) Operational
90 days ago
100.0 % uptime
Today
Quant (QNT) Operational
90 days ago
100.0 % uptime
Today
Sand (SAND) Operational
90 days ago
100.0 % uptime
Today
Shiba Inu (SHIB) Operational
90 days ago
100.0 % uptime
Today
Solana (SOL) Operational
90 days ago
100.0 % uptime
Today
Stellar (XLM) Operational
90 days ago
100.0 % uptime
Today
SushiSwap (SUSHI) Operational
90 days ago
100.0 % uptime
Today
Synthetix (SNX) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Ethereum network) (USDT) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Tron network) (USDT) Operational
90 days ago
100.0 % uptime
Today
The Graph (GRT) Operational
90 days ago
100.0 % uptime
Today
Tigres (TIGRES) Operational
90 days ago
100.0 % uptime
Today
TRON (TRX) Operational
90 days ago
100.0 % uptime
Today
TrueUSD (TUSD) Operational
90 days ago
100.0 % uptime
Today
Uniswap (UNI) Operational
90 days ago
100.0 % uptime
Today
XRP (XRP) Operational
90 days ago
99.99 % uptime
Today
yearn.finance (YFI) Operational
90 days ago
100.0 % uptime
Today
Paris Saint-Germain Fan Token (PSG) Operational
90 days ago
100.0 % uptime
Today
FC Barcelona Fan Token (BAR) Operational
90 days ago
100.0 % uptime
Today
Mexican pesos (MXN) 🇲🇽 ? Operational
90 days ago
99.99 % uptime
Today
Bank Transfer (SPEI) ? Operational
90 days ago
99.98 % uptime
Today
Debit Card Transfer ? Operational
90 days ago
100.0 % uptime
Today
Mobile Phone Transfer Operational
90 days ago
100.0 % uptime
Today
Argentine pesos (ARS) 🇦🇷 ? Operational
90 days ago
100.0 % uptime
Today
Bank Transfer (COELSA) Operational
90 days ago
100.0 % uptime
Today
Brazilian reais (BRL) 🇧🇷 ? Operational
90 days ago
100.0 % uptime
Today
PIX ? Operational
90 days ago
100.0 % uptime
Today
TED ? Operational
90 days ago
100.0 % uptime
Today
Colombian Pesos Operational
90 days ago
100.0 % uptime
Today
Bank Transfer ? Operational
90 days ago
100.0 % uptime
Today
USD stablecoins (USD) Operational
90 days ago
100.0 % uptime
Today
Ether ERC20 Token ? Operational
90 days ago
100.0 % uptime
Today
Bank Transfer ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
2FA ? Operational
90 days ago
100.0 % uptime
Today
Phone Verification Operational
90 days ago
100.0 % uptime
Today
Identity Proofing ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Requests
Fetching
Past Incidents
Mar 11, 2025

No incidents reported today.

Mar 10, 2025
Issue with conversion
Resolved - Incident has been reolved. New conversions are working fine, pending stuck conversions will be unblocked soon. Sorry for the inconvenience!
Mar 10, 11:46 UTC
Investigating - We are having issue on converion execution. Our team is working on to fix this as soon as possible.
Mar 10, 11:22 UTC
Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025
Hedera Mainnet Blockchain upgrade | Mar 7th 2025
Completed - The scheduled maintenance has been completed.
Mar 7, 19:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 19:00 UTC
Scheduled - On March 7th, starting at 19:00 UTC, the Hedera Mainnet Blockchain will perform an upgrade that is expected to last 40 minutes. During this period, HBAR deposits and withdrawals over the Hedera network will be temporarily disabled.

Please plan your transactions accordingly to avoid the disruption.

Rest assured that your funds remain secure at all times.

If you need further assistance, please reach out to our Customer Support team at https://support.bitso.com/

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El 7 de marzo, comenzando a las 13:00 MXT | 14:00 COT | 16:00 ART, Hedera llevará a cabo una actualización en su red principal con una duración estimada de 40 minutos. Durante este periodo, los depósitos y retiros de HBAR en la red Hedera estarán temporalmente deshabilitados.

Por favor, planifica tus transacciones con anticipación para evitar las interrupciones.

Ten la seguridad de que tus fondos permanecerán seguros en todo momento.

Si necesita ayuda o tiene alguna consulta, comuníquese con nuestro equipo de soporte en https://support.bitso.com/

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No dia 7 de março, começando às 16:00 BRT, a rede principal Hedera realizará uma atualização que levará aproximadamente 40 minutos. Durante esse período, os depósitos e saques de HBAR na rede Hedera serão desativados.

Por favor, planeje suas transações com antecedência para evitar as interrupções.

Para sua tranquilidade, lembramos que seus fundos permanecem seguros a todo momento.

Caso precise de qualquer assistência, entre em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com/
Mar 7, 16:44 UTC
Mar 6, 2025
Maintenance on ARS Currency - Deposits & Withdrawals | March 5th-6th 2025
Completed - The scheduled maintenance has been completed.
Mar 6, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 01:00 UTC
Scheduled - One of our suppliers will be performing scheduled maintenance on March 6th 1:00 to 9:00 UTC. During this time, you may experience service degradation or temporary interruptions in our Argentinian pesos (ARS) deposit and withdrawal services.

We apologize for any inconvenience this may cause and appreciate your understanding. We recommend planning your transactions in advance to avoid any disruptions.

Please rest assured that your funds will remain secure at all times.

If you require any further assistance, please do not hesitate to contact our Customer Support team at https://support.bitso.com.

-----------------------------
Uno de nuestros proveedores realizará tareas de mantenimiento programadas comenzando el 5 de Marzo a las 22:00 ART y finalizando el 6 de Marzo a las 06:00 ART. Durante este período, es posible que experimentes interrupciones o degradación en nuestros servicios de depósitos y retiros en pesos argentinos (ARS).

Lamentamos cualquier inconveniente que esto pueda ocasionar y agradecemos tu comprensión. Te recomendamos planificar tus transacciones con anticipación para evitar posibles interrupciones.

Tus fondos permanecerán seguros en todo momento.

Si requiere asistencia adicional, no dude en contactar a nuestro equipo de Atención a Clientes en https://support.bitso.com.
Mar 5, 23:29 UTC
Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025
BTC, LTC, BCH, XRP withdrawals outage
Resolved - This incident has been resolved.
Mar 3, 19:15 UTC
Update - We are continuing to work on a fix for this issue.
Mar 3, 19:15 UTC
Identified - BTC, LTC, BCH withdrawals have been enabled and transactions are flowing fine. Our Team is still working on this case. At the moment, issues persist for XRP. Due to this, XRP withdrawal is temporarily disabled. We apologize for the inconvenience.
Mar 3, 18:36 UTC
Investigating - During our latest maintenance we experienced some issues, and due to these, withdrawals for Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC) and XRP are temporarily disabled.
Our engineers are already working on this case. We apologize for the inconvenience.
Mar 3, 18:07 UTC
Maintenance impacting BTC, BCH, LTC & XRP withdrawals | Mar 3rd
Completed - The scheduled maintenance has been completed.
Mar 3, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 16:00 UTC
Scheduled - We want to inform that Bitso will undergo scheduled maintenance on Mar 3rd from 16:00 to 17:00 UTC.

During this time, withdrawals for Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC) and XRP will be temporarily disabled.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our platform. Please plan your transactions accordingly to avoid the service interruption.

Rest assured that your funds remain secure at all times.

If you need further assistance, please reach out to our Customer Support team at https://support.bitso.com/

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Queremos informarte que el 03 de Marzo, comenzando a las 10:00 MXT | 11:00 COT | 13:00 ART, Bitso llevará a cabo un mantenimiento programado con una duración estimada de 1 hora.

Durante este periodo, los retiros de Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC) y XRP estarán temporalmente deshabilitados.

Lamentamos cualquier inconveniente que esto pueda ocasionar y agradecemos tu comprensión mientras trabajamos para mejorar nuestra plataforma. Te recomendamos planificar tus transacciones con anticipación para evitar la interrupción del servicio.

Ten la seguridad de que tus fondos permanecerán seguros en todo momento.

Si necesitas ayuda o tienes alguna consulta, comunícate con nuestro equipo de soporte en https://support.bitso.com/

------------------------------------------------------------------------------------

Gostaríamos de informar que a Bitso realizará uma manutenção programada no dia 03 de Marzo das 13:00 às 14:00 BRT.

Durante esse período, não será possível realizar saques de Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC) e XRP.

Pedimos desculpas por qualquer inconveniente que isso possa causar e agradecemos sua compreensão enquanto trabalhamos para melhorar nossa plataforma. Por favor, planeje suas transações com antecedência para evitar a interrupção do serviço.

Para sua tranquilidade, lembramos que seus fundos permanecem seguros a todo momento.

Se precisar de ajuda, entre em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com/
Feb 27, 14:13 UTC
Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

Feb 28, 2025

No incidents reported.

Feb 27, 2025
Maintenance on ARS Currency - Deposits & Withdrawals | Feb 27th, 2025
Completed - The scheduled maintenance has been completed.
Feb 27, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 05:00 UTC
Scheduled - One of our suppliers will be performing scheduled maintenance on February 27, from 02:00 to 04:00 ART. During this time, you may experience service degradation or temporary interruptions in our Argentinian pesos (ARS) deposit and withdrawal services.

We apologize for any inconvenience this may cause and appreciate your understanding. We recommend planning your transactions in advance to avoid any disruptions.

Please rest assured that your funds will remain secure at all times.

If you require any further assistance, please do not hesitate to contact our Customer Support team at https://support.bitso.com.

-----------------------------
Uno de nuestros proveedores realizará tareas de mantenimiento programadas el 27 de febrero, de 02:00 a 04:00 ART. Durante este período, es posible que experimentes interrupciones o degradación en nuestros servicios de depósitos y retiros en pesos argentinos (ARS).

Lamentamos cualquier inconveniente que esto pueda ocasionar y agradecemos tu comprensión. Te recomendamos planificar tus transacciones con anticipación para evitar posibles interrupciones.

Tus fondos permanecerán seguros en todo momento.

Si requiere asistencia adicional, no dude en contactar a nuestro equipo de Atención a Clientes en https://support.bitso.com.
Feb 25, 19:22 UTC
Feb 26, 2025
Mantenimiento SPEI | 26 de Febrero 2025
Completed - The scheduled maintenance has been completed.
Feb 26, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 06:00 UTC
Scheduled - Please be informed that on February 26, 2025, starting at 00:00 MXT, we will be performing scheduled maintenance expected to last approximately two hours. During this time, MXN SPEI withdrawals and deposits will be temporarily unavailable. Operations will resume promptly upon completion of the maintenance.

If you require any further assistance, please do not hesitate to contact our Customer Support team at https://support.bitso.com .

---------------------------------
Le informamos que el 26 de febrero de 2025, a partir de las 00:00 MXT, realizaremos un mantenimiento programado con una duración estimada de aproximadamente dos horas. Durante este período, los retiros y depósitos de SPEI en MXN estarán temporalmente fuera de servicio. Las operaciones se reanudarán a la brevedad una vez concluido el mantenimiento.

Si requiere asistencia adicional, no dude en contactar a nuestro equipo de Atención a Clientes en https://support.bitso.com .
Feb 25, 17:30 UTC
Feb 25, 2025

No incidents reported.

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