All Systems Operational

About This Site

Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.

Uptime over the past 90 days. View historical uptime.
Bitso Website 🖥 ? Operational
90 days ago
99.91 % uptime
Today
Bitso Mobile 📱 ? Operational
90 days ago
99.91 % uptime
Today
Bitso Alpha 📈 ? Operational
90 days ago
99.91 % uptime
Today
Bitso Alpha Mobile 📱 ? Operational
90 days ago
100.0 % uptime
Today
Bitso Trading Engine 🚀 ? Operational
90 days ago
100.0 % uptime
Today
Bitso API 🤖 ? Operational
90 days ago
100.0 % uptime
Today
Bitso Transfer 📲 ? Operational
90 days ago
100.0 % uptime
Today
Bitso Card Operational
90 days ago
100.0 % uptime
Today
Cryptocurrencies 🌎 ? Operational
90 days ago
100.0 % uptime
Today
Aave Token (AAVE) Operational
90 days ago
100.0 % uptime
Today
Algorand (ALGO) Operational
90 days ago
100.0 % uptime
Today
ApeCoin (APE) Operational
90 days ago
100.0 % uptime
Today
Arbitrum (ARB) Operational
90 days ago
100.0 % uptime
Today
ATOM (ATOM) Operational
90 days ago
100.0 % uptime
Today
Avalanche (AVAX) Operational
90 days ago
100.0 % uptime
Today
Axie Infinity (AXS) Operational
90 days ago
100.0 % uptime
Today
Balancer (BAL) Operational
90 days ago
100.0 % uptime
Today
BAT (BAT) Operational
90 days ago
100.0 % uptime
Today
Bitcoin Cash (BCH) Operational
90 days ago
100.0 % uptime
Today
Bitcoin (BTC) Operational
90 days ago
100.0 % uptime
Today
Cardano (ADA) Operational
90 days ago
100.0 % uptime
Today
Chainlink Token (LINK) Operational
90 days ago
100.0 % uptime
Today
Chiliz (CHZ) Operational
90 days ago
100.0 % uptime
Today
Compound (COMP) Operational
90 days ago
100.0 % uptime
Today
Curve DAO (CRV) Operational
90 days ago
100.0 % uptime
Today
Dai (DAI) Operational
90 days ago
100.0 % uptime
Today
Dogecoin (DOGE) Operational
90 days ago
100.0 % uptime
Today
dYdX (DYDX) Operational
90 days ago
100.0 % uptime
Today
Enjin (ENJ) Operational
90 days ago
100.0 % uptime
Today
Ether (arb) (ETH) Operational
90 days ago
100.0 % uptime
Today
Ether (eth) (ETH) Operational
90 days ago
100.0 % uptime
Today
EUR stablecoins (EUR) Operational
90 days ago
100.0 % uptime
Today
Fantom (FTM) Operational
90 days ago
100.0 % uptime
Today
Gala (GALA) Operational
90 days ago
100.0 % uptime
Today
Lido DAO (LDO) Operational
90 days ago
100.0 % uptime
Today
Litecoin (LTC) Operational
90 days ago
100.0 % uptime
Today
Loopring (LRC) Operational
90 days ago
100.0 % uptime
Today
Maker (MKR) Operational
90 days ago
100.0 % uptime
Today
MANA (MANA) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Ethereum network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Polygon network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
NEAR (NEAR) Operational
90 days ago
100.0 % uptime
Today
OMG Network (OMG) Operational
90 days ago
100.0 % uptime
Today
PEPE (PEPE) Operational
90 days ago
100.0 % uptime
Today
PAX Gold (PAXG) Operational
90 days ago
100.0 % uptime
Today
Polkadot (DOT) Operational
90 days ago
100.0 % uptime
Today
Quant (QNT) Operational
90 days ago
100.0 % uptime
Today
Sand (SAND) Operational
90 days ago
100.0 % uptime
Today
Shiba Inu (SHIB) Operational
90 days ago
100.0 % uptime
Today
Solana (SOL) Operational
90 days ago
100.0 % uptime
Today
Stellar (XLM) Operational
90 days ago
100.0 % uptime
Today
SushiSwap (SUSHI) Operational
90 days ago
100.0 % uptime
Today
Synthetix (SNX) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Ethereum network) (USDT) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Tron network) (USDT) Operational
90 days ago
100.0 % uptime
Today
The Graph (GRT) Operational
90 days ago
100.0 % uptime
Today
Tigres (TIGRES) Operational
90 days ago
100.0 % uptime
Today
TRON (TRX) Operational
90 days ago
100.0 % uptime
Today
TrueUSD (TUSD) Operational
90 days ago
100.0 % uptime
Today
Uniswap (UNI) Operational
90 days ago
100.0 % uptime
Today
XRP (XRP) Operational
90 days ago
100.0 % uptime
Today
yearn.finance (YFI) Operational
90 days ago
100.0 % uptime
Today
Paris Saint-Germain Fan Token (PSG) Operational
90 days ago
100.0 % uptime
Today
FC Barcelona Fan Token (BAR) Operational
90 days ago
100.0 % uptime
Today
Mexican pesos (MXN) 🇲🇽 ? Operational
90 days ago
99.99 % uptime
Today
Bank Transfer (SPEI) ? Operational
90 days ago
99.98 % uptime
Today
Debit Card Transfer ? Operational
90 days ago
100.0 % uptime
Today
Mobile Phone Transfer Operational
90 days ago
100.0 % uptime
Today
Argentine pesos (ARS) 🇦🇷 ? Operational
90 days ago
100.0 % uptime
Today
Bank Transfer (COELSA) Operational
90 days ago
100.0 % uptime
Today
Brazilian reais (BRL) 🇧🇷 ? Operational
90 days ago
100.0 % uptime
Today
PIX ? Operational
90 days ago
100.0 % uptime
Today
TED ? Operational
90 days ago
100.0 % uptime
Today
Colombian Pesos Operational
90 days ago
100.0 % uptime
Today
Bank Transfer ? Operational
90 days ago
100.0 % uptime
Today
USD stablecoins (USD) Operational
90 days ago
100.0 % uptime
Today
Ether ERC20 Token ? Operational
90 days ago
100.0 % uptime
Today
Bank Transfer ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
2FA ? Operational
90 days ago
100.0 % uptime
Today
Phone Verification Operational
90 days ago
100.0 % uptime
Today
Identity Proofing ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Requests
Fetching
Past Incidents
Sep 8, 2024
TRON network expected disruption | Sep 8th, 2024
Completed - The scheduled maintenance has been completed.
Sep 8, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 08:00 UTC
Scheduled - One of our suppliers will conduct scheduled maintenance on September 8th, 2024 from 08:00 to 08:30 (UTC). During this time, deposits and withdrawals for TRX, USDT/TRON will be disabled.

We apologize for any inconvenience this may cause and appreciate your understanding. Please plan your transactions accordingly to avoid any disruptions.

Rest assured that your funds remain secure at all times.

Thank you for understanding,
The Bitso team.

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Uno de nuestros proveedores realizará un mantenimiento programado el día 8 de Septiembre 2024, comenzando a las 02:00 MXT | 03:00 COT | 05:00 ART con una duración de 30 minutos. Durante este periodo los depósitos y retiros de TRX, USDT/TRON serán deshabilitados.

Te pedimos disculpas por cualquier inconveniente que esto pueda ocasionar y agradecemos tu comprensión. Por favor, planifica tus transacciones con anticipación para evitar posibles interrupciones.

Queremos brindarte la tranquilidad de que tus fondos seguirán seguros en todo momento.

Gracias por entendernos,
El equipo de Bitso.

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Um de nossos provedores realizará uma manutenção programada no dia 8 de setembro de 2024, começando às 05:00 BRT com duração de 30 minutos. Durante esse período, os depósitos e saques de TRX, USDT/TRON serão desativados.

Pedimos desculpas por qualquer inconveniente que isso possa causar e agradecemos sua compreensão. Por favor, planeje suas transações com antecedência para evitar possíveis interrupções.

Queremos assegurar que seus fundos continuarão seguros em todos os momentos.

Obrigado pela compreensão,
A equipe da Bitso.
Sep 2, 14:08 UTC
Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024
Polygon network upgrade
Completed - The scheduled maintenance has been completed.
Sep 5, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 14:15 UTC
Scheduled - We would like to inform you that we encountered a temporary issue during the migration process, which delayed the activation of POL over the Polygon network. Our team quickly identified the problem, however we are currently running final tests to ensure everything works smoothly. We will resume the migration as soon as possible.

As a reminder, once completed, you will be able to access the new asset, POL, with full support on the Polygon network. If you have MATIC funds, they will remain as MATIC and can still be transacted over the Ethereum network.

To support you through this migration, we have reduced our transaction fees to 0.1%. Additionally, any fees you incur while converting MATIC to POL will be fully reimbursed at the end of the month, giving you the flexibility to decide whether to keep your assets as MATIC or switch to POL.

Thank you for your understanding!

-----------------------------------------------

Queremos informarte que durante el proceso de migración nos encontramos con un inconveniente técnico que retrasó la activación de POL en la red Polygon. Nuestro equipo identificó rápidamente el problema y actualmente estamos realizando pruebas finales para asegurarnos de que todo funcione correctamente y así poder reanudar la migración lo antes posible.

Una vez completada la migración, podrás acceder al nuevo activo POL a través la red Polygon. Si tienes fondos MATIC, permanecerán como MATIC y podrás realizar transacciones de este activo en la red Ethereum.

Para ayudarte durante esta migración, hemos reducido nuestras tarifas de transacción al 0,1 %. Además, la tarifa de transacción que aplique al convertir MATIC a POL, será reembolsada a finales de este mes, lo que te dará la flexibilidad de decidir si mantienes tus activos como MATIC o los conviertes a POL.

¡Gracias por tu paciencia y comprensión!

-----------------------------------------------

Enfrentamos uma instabilidade durante o processo de migração, o que atrasou a ativação de Pol na rede Polygon. Nossa equipe identificou e corrigiu o problema rapidamente, e estamos realizando os testes finais para garantir que tudo funcione perfeitamente. Continuaremos com o plano o mais rápido possível.

Lembrando que, assim que a migração for concluída, você poderá acessar o novo ativo Pol com suporte total na rede Polygon. Se você possui fundos em MATIC, eles permanecerão como MATIC e poderão continuar sendo transacionados na rede Ethereum.

Para apoiá-lo durante essa migração, reduzimos nossas taxas de transação para 0,1%. Além disso, essa taxa será reembolsada, oferecendo a flexibilidade de decidir se deseja manter seus ativos como MATIC ou migrar para Pol.

Obrigado pela sua paciência e compreensão!
Sep 5, 14:14 UTC
Degraded performance for ARS transactions.
Resolved - This incident has been resolved. ARS deposits and withdrawals are working as expected.

If you need further assistance, please reach out to our Customer Support team at https://support.bitso.com.
Sep 5, 13:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results .
Sep 5, 09:56 UTC
Investigating - We are currently facing issues with ARS transactions. An update will be provided once new information is available.

We apologize for the inconvenience.

If you need further assistance, please reach out to our Customer Support team at https://support.bitso.com
Sep 5, 05:01 UTC
Sep 4, 2024
Scheduled Maintenance: Temporary Pause on WETH Deposits and Withdrawals on Polygon PoS
Completed - The scheduled maintenance has been completed.
Sep 4, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 12:00 UTC
Scheduled - To support the upcoming Polygon PoS network upgrade, Bitso will undergo scheduled maintenance starting on Wednesday, September 4th, 2024, at 12:00 UTC, with services expected to resume in 6 hours 30 minutes.

During this time, deposits and withdrawals of WETH on the Polygon PoS network will be temporarily paused. Therefore, we suggest that you plan your transactions accordingly.

It’s important to note that transactions on the Ethereum network (ERC-20) will remain unaffected.

Rest assured, your funds will remain secure throughout the process.

For real-time updates, please monitor our status page.

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Con el fin de apoyar la actualización planificada en la red Polygon PoS, Bitso realizará un mantenimiento programado el miércoles 4 de setiembre de 2024, a partir de las 06:00 MXT | 07:00 COT | 09:00 ART & BRT | 12:00 UTC. Prevemos reiniciar los servicios en 6 horas 30 minutos.

Durante este período, los depósitos y retiros de WETH a través de la red Polygon PoS estarán temporalmente deshabilitados. Por lo tanto, te recomendamos planificar tus transacciones con anticipación.

Es importante destacar que las transacciones de la red Ethereum (ERC-20) no se verán afectadas.

Puedes estar tranquilo, ya que tus fondos permanecerán seguros en todo momento.

Para actualizaciones en tiempo real, visita nuestra página de estado.

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Para apoiar na atualização programada da rede Polygon PoS, a Bitso realizará uma manutenção a partir de Quarta-feira, 4 de setembro de 2024, começando às 06:00 MXT | 07:00 COT | 09:00 ART & BRT | 12:00 UTC com serviços previstos para serem retomados em 6 horas e 30 minutos.

Durante esse período, depósitos e saques de WETH via rede Polygon PoS estarão temporariamente desativados. Sugerimos que planejem suas transações com antecedência.

É importante destacar que as transações via rede Ethereum (ERC-20) não serão afetados.

Tenha a certeza de que seus fundos permanecerão seguros em todo momento.

Visite nossa página de status para atualizações em tempo real.
Sep 3, 22:33 UTC
Polygon network upgrade | From Aug 19th to Sep 4th
Completed - The scheduled maintenance has been completed.
Sep 4, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 12:00 UTC
Scheduled - To support the upcoming Polygon network upgrade, Bitso will undergo scheduled maintenance starting on Monday, August 19th, 2024, at 06:00 MXT | 07:00 COT | 09:00 ART & BRT | 12:00 UTC, with services expected to resume by Tuesday, September 4th, 2024.

During this time, deposits and withdrawals of MATIC on the Polygon network will be temporarily paused. Therefore, we suggest that you plan your transactions accordingly.

It's important to note that MATIC transactions on the Ethereum network (ERC-20) will remain unaffected.

Rest assured, your funds will remain secure throughout the process.

For real-time updates, please monitor our status page.

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Con el fin de apoyar la actualización planificada en la red Polygon, Bitso realizará un mantenimiento programado el lunes 19 de agosto de 2024, a partir de las 06:00 MXT | 07:00 COT | 09:00 ART & BRT | 12:00 UTC. Prevemos reiniciar los servicios el martes 4 de septiembre de 2024.

Durante este período, los depósitos y retiros de MATIC a través de la red Polygon estarán temporalmente deshabilitados. Por lo tanto, te recomendamos planificar tus transacciones con anticipación.

Es importante destacar que las transacciones de MATIC a través de la red Ethereum (ERC-20) no se verán afectadas.

Puedes estar tranquilo, ya que tus fondos permanecerán seguros en todo momento.

Para actualizaciones en tiempo real, visita nuestra página de estado.

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Para apoiar na atualização programada da rede Polygon, a Bitso realizará uma manutenção a partir de segunda-feira, 19 de agosto de 2024, começando às 06:00 MXT | 07:00 COT | 09:00 ART & BRT | 12:00 UTC com expectativa de retomarmos os serviços na terça-feira, 4 de setembro de 2024.

Durante esse período, depósitos e saques de MATIC via rede Polygon estarão temporariamente desativados. Sugerimos que planejem suas transações com antecedência.

É importante destacar que as transações de MATIC via rede Ethereum (ERC-20) não serão afetados.

Tenha a certeza de que seus fundos permanecerão seguros em todo momento.

Visite nossa página de status para atualizações em tempo real.
Aug 15, 18:53 UTC
Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

Aug 27, 2024

No incidents reported.

Aug 26, 2024

No incidents reported.

Aug 25, 2024
Maintenance on ARS Currency - Deposits & Withdrawals | Aug 25th, 2024
Completed - The scheduled maintenance has been completed.
Aug 25, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 03:00 UTC
Scheduled - One of our suppliers will undergo scheduled maintenance on August 25th from 00:00 to 04:30 (ART). During this time, there may be degradation or interruptions in our deposit and withdrawal services in Argentine pesos (ARS).

We apologize for any inconvenience this may cause and appreciate your understanding. Please plan your transactions accordingly to avoid any disruptions.

Rest assured that your funds remain secure at all times.

Thank you for understanding,
The Bitso team.

---------------------------------------------------------------------------

Uno de nuestros proveedores va a estar realizando tareas de mantenimiento programadas el 25 de Agosto de 2024 desde las 00:00 hasta las 04:30 (ART). Durante este periodo, podrían presentarse interrupciones o degradación en nuestros servicios de depósitos y retiros en pesos argentinos (ARS).

Te pedimos disculpas por cualquier inconveniente que esto pueda ocasionar y agradecemos tu comprensión. Por favor, planificá tus transacciones con anticipación para evitar posibles interrupciones.

Queremos brindarte la tranquilidad de que tus fondos van a estar seguros en todo momento.

Gracias por entendernos,
El equipo de Bitso.
Aug 23, 16:34 UTC
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