All Systems Operational

About This Site

Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.

Uptime over the past 90 days. View historical uptime.
Bitso Website 🖥 Operational
90 days ago
100.0 % uptime
Today
Bitso Mobile 📱 Operational
90 days ago
100.0 % uptime
Today
Bitso Alpha 📈 Operational
90 days ago
100.0 % uptime
Today
Bitso Alpha Mobile 📱 Operational
90 days ago
100.0 % uptime
Today
Bitso Trading Engine 🚀 Operational
90 days ago
100.0 % uptime
Today
Bitso API 🤖 Operational
90 days ago
100.0 % uptime
Today
Bitso Transfer 📲 Operational
90 days ago
100.0 % uptime
Today
Bitso Card Operational
90 days ago
100.0 % uptime
Today
Cryptocurrencies 🌎 Operational
90 days ago
99.99 % uptime
Today
Aave Token (AAVE) Operational
90 days ago
100.0 % uptime
Today
Algorand (ALGO) Operational
90 days ago
100.0 % uptime
Today
ApeCoin (APE) Operational
90 days ago
100.0 % uptime
Today
Arbitrum (ARB) Operational
90 days ago
100.0 % uptime
Today
ATOM (ATOM) - Cosmos Hub Network Operational
90 days ago
100.0 % uptime
Today
Avalanche (AVAX) Operational
90 days ago
100.0 % uptime
Today
Axie Infinity (AXS) Operational
90 days ago
100.0 % uptime
Today
Balancer (BAL) Operational
90 days ago
100.0 % uptime
Today
BAT (BAT) Operational
90 days ago
100.0 % uptime
Today
Bitcoin Cash (BCH) Operational
90 days ago
100.0 % uptime
Today
Bitcoin (BTC) Operational
90 days ago
100.0 % uptime
Today
Cardano (ADA) Operational
90 days ago
100.0 % uptime
Today
Chainlink Token (LINK) Operational
90 days ago
100.0 % uptime
Today
Chiliz (CHZ) Operational
90 days ago
100.0 % uptime
Today
Compound (COMP) Operational
90 days ago
100.0 % uptime
Today
Curve DAO (CRV) Operational
90 days ago
100.0 % uptime
Today
Dai (DAI) Operational
90 days ago
100.0 % uptime
Today
Dogecoin (DOGE) Operational
90 days ago
100.0 % uptime
Today
dYdX (DYDX) Operational
90 days ago
100.0 % uptime
Today
Enjin (ENJ) Operational
90 days ago
100.0 % uptime
Today
Ether (arb) (ETH) Operational
90 days ago
100.0 % uptime
Today
Ether (eth) (ETH) Operational
90 days ago
100.0 % uptime
Today
EUR stablecoins (EUR) Operational
90 days ago
100.0 % uptime
Today
Fantom (FTM) Operational
90 days ago
100.0 % uptime
Today
Gala (GALA) Operational
90 days ago
100.0 % uptime
Today
Hedera (HBAR) Operational
90 days ago
100.0 % uptime
Today
Lido DAO (LDO) Operational
90 days ago
100.0 % uptime
Today
Litecoin (LTC) Operational
90 days ago
100.0 % uptime
Today
Loopring (LRC) Operational
90 days ago
100.0 % uptime
Today
Maker (MKR) Operational
90 days ago
100.0 % uptime
Today
MANA (MANA) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Ethereum network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Polygon network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
NEAR (NEAR) Operational
90 days ago
100.0 % uptime
Today
OMG Network (OMG) Operational
90 days ago
100.0 % uptime
Today
PEPE (PEPE) Operational
90 days ago
100.0 % uptime
Today
PAX Gold (PAXG) Operational
90 days ago
100.0 % uptime
Today
Polkadot (DOT) Operational
90 days ago
100.0 % uptime
Today
Quant (QNT) Operational
90 days ago
100.0 % uptime
Today
Sand (SAND) Operational
90 days ago
100.0 % uptime
Today
Shiba Inu (SHIB) Operational
90 days ago
100.0 % uptime
Today
Solana (SOL) Operational
90 days ago
100.0 % uptime
Today
Stellar (XLM) Operational
90 days ago
100.0 % uptime
Today
SushiSwap (SUSHI) Operational
90 days ago
100.0 % uptime
Today
Synthetix (SNX) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Ethereum network) (USDT) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Tron network) (USDT) Operational
90 days ago
100.0 % uptime
Today
The Graph (GRT) Operational
90 days ago
100.0 % uptime
Today
Tigres (TIGRES) Operational
90 days ago
100.0 % uptime
Today
TRON (TRX) Operational
90 days ago
100.0 % uptime
Today
TrueUSD (TUSD) Operational
90 days ago
100.0 % uptime
Today
Uniswap (UNI) Operational
90 days ago
100.0 % uptime
Today
XRP (XRP) Operational
90 days ago
100.0 % uptime
Today
yearn.finance (YFI) Operational
90 days ago
100.0 % uptime
Today
Paris Saint-Germain Fan Token (PSG) Operational
90 days ago
100.0 % uptime
Today
FC Barcelona Fan Token (BAR) Operational
90 days ago
100.0 % uptime
Today
BONK (BONK) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Dogwifhat (WIF) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Render (RENDER) - Solana Network Operational
90 days ago
100.0 % uptime
Today
POPCAT (POPCAT) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Toncoin (TON) - Toncoin Network Operational
90 days ago
99.97 % uptime
Today
Mexican pesos (MXN) 🇲🇽 Operational
90 days ago
100.0 % uptime
Today
Bank Transfer (SPEI) Operational
90 days ago
100.0 % uptime
Today
Debit Card Transfer Operational
90 days ago
100.0 % uptime
Today
Mobile Phone Transfer Operational
90 days ago
100.0 % uptime
Today
Argentine pesos (ARS) 🇦🇷 Operational
90 days ago
99.99 % uptime
Today
Bank Transfer (COELSA) Operational
90 days ago
99.99 % uptime
Today
Brazilian reais (BRL) 🇧🇷 Operational
90 days ago
99.96 % uptime
Today
PIX Operational
90 days ago
99.93 % uptime
Today
TED Operational
90 days ago
100.0 % uptime
Today
Colombian Pesos Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
USD stablecoins (USD) Operational
90 days ago
100.0 % uptime
Today
Ether ERC20 Token Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Solana SPL Token Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
2FA Operational
90 days ago
100.0 % uptime
Today
Phone Verification Operational
90 days ago
100.0 % uptime
Today
Identity Proofing Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Requests
Fetching
Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025
ARS withdrawals degradation
Resolved - This incident has been resolved.
Dec 13, 17:02 UTC
Monitoring - A fix has been implemented, and withdrawals are processing normally again.

We will monitor our services to ensure stability.
---------------------
Se ha implementado una solución y los retiros se están procesando con normalidad.

Estaremos monitoreando nuestros servicios para asegurar estabilidad.
Dec 13, 16:32 UTC
Investigating - We have identified degradation in ARS withdrawals, our engineering team is already investigating.

An update will be shared once new information is available.
---------------------
Hemos identificado degradación en retiros de pesos argentinos ARS, nuestro equipo de ingeniería se encuentra investigando.

Estaremos informando sobre el progreso de la investigación.
Dec 13, 16:06 UTC
Scheduled Maintenance - Potential Impact to Stock Services | Dec 13th, 2025
Completed - The scheduled maintenance has been completed.
Dec 13, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 14:00 UTC
Scheduled - On Saturday, December 13, 2025 starting at 14:00 UTC, one of our third-party providers will perform scheduled maintenance that may impact stock-related services. The maintenance is expected to last one hour.

During this period, new stock orders may not be processed and users may temporarily be unable to view their current stock positions.

We recommend avoiding placing new orders during this time.

We will actively monitor the situation and update the Status Page if the impact changes or the maintenance is completed early.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

-----------------------------

El sábado 13 de diciembre de 2025, comenzando a las 08:00 MXT, uno de nuestros proveedores realizará un mantenimiento programado que podría afectar a los servicios relacionados a acciones. Se espera que el mantenimiento dure una hora.

Durante este periodo, es posible que no se procesen nuevas órdenes y que los usuarios no puedan ver temporalmente sus posiciones de acciones actuales.

Recomendamos evitar realizar nuevas órdenes durante este tiempo.

Estaremos monitoreando activamente la situación y actualizaremos esta página si el impacto cambia o si el mantenimiento finaliza antes de lo previsto.

Tenga la seguridad de que sus fondos permanecerán seguros en todo momento.

Si necesita asistencia adicional, no dude en ponerse en contacto con nuestro equipo de Soporte al Cliente en https://support.bitso.com.
Dec 5, 15:19 UTC
Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Maintenance on ARS Currency - Deposits & Withdrawals | Dec 10th, 2025
Completed - The scheduled maintenance has been completed.
Dec 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 05:00 UTC
Scheduled - One of our service providers will conduct scheduled maintenance on Dec 10th, from 05:00 to 09:00 UTC. During this time, you may experience service degradation in our Argentinian pesos (ARS) deposit and withdrawal services.

We apologize for any inconvenience this may cause and appreciate your understanding. We recommend planning your transactions to avoid any disruptions.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

-----------------------------

Uno de nuestros proveedores realizará tareas de mantenimiento programadas el 10 de diciembre, desde las 02:00 hasta las 06:00 ART. Durante este período, es posible que experimentes interrupciones o degradación en nuestros servicios de depósitos y retiros en pesos argentinos (ARS).

Disculpa las molestias que esto pueda ocasionar. Te recomendamos planificar tus transacciones con anticipación para evitar interrupciones.

Tus fondos permanecerán seguros en todo momento.

Si requieres asistencia, no dudes en contactar a nuestro equipo de Atención a Clientes en https://support.bitso.com.
Dec 4, 17:20 UTC
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025
Degraded Performance - Colombian Peso (COP) Deposits
Resolved - This issue has been resolved
Dec 7, 10:42 UTC
Investigating - We are currently experiencing degraded performance for COP (Colombian Peso) deposits.
Our team is actively working with our provider to resolve the issue and fully restore service.

We appreciate your patience and understanding.

------------------------------------------------

Actualmente, estamos experimentando un rendimiento degradado para los depósitos en COP (pesos colombianos).
Nuestro equipo está trabajando activamente con nuestro proveedor para resolver el problema y restablecer el servicio por completo.

Agradecemos por tu paciencia y comprensión.
Dec 6, 21:01 UTC
Dec 6, 2025
Maintenance window impacting BTC, LTC & BCH withdrawals | Dec 6th, 2025
Completed - The scheduled maintenance has been completed.
Dec 6, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 14:00 UTC
Scheduled - On December 6th 2025, starting at 14:00 UTC, one of our providers will perform scheduled maintenance which will last for 1 hour.

During this maintenance, BTC, LTC & BCH withdrawals will be temporarily disabled. Therefore, we suggest that you plan your transactions accordingly. Deposits and trading will remain unaffected.

Rest assured, your funds will remain secure throughout the process.

If you require any further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

-----------------------------

El 6 de diciembre de 2025, a partir de las 08:00 MXT | 09:00 COT | 11:00 ART uno de nuestros proveedores realizará un mantenimiento programado que tendrá una duración de 1 hora.

Durante este mantenimiento, los retiros de BTC, LTC y BCH serán deshabilitados temporalmente. Por lo tanto, le sugerimos que planifique sus transacciones con la debida anticipación. Los depósitos y trading no se verán afectados.

Tenga la seguridad de que sus fondos permanecerán seguros durante todo el proceso.

Si necesita ayuda adicional, no dude en ponerse en contacto con nuestro equipo de Soporte al Cliente en https://support.bitso.com.

-----------------------------

Em 6 de dezembro de 2025, a partir das 11:00 BRT, um de nossos provedores realizará uma manutenção programada com duração de 1 hora.

Durante esta manutenção, os saques de BTC, LTC e BCH serão temporariamente desativados. Portanto, sugerimos que você planeje suas transações com antecedência. Depósitos e trading permanecerão inalterados.

Fique tranquilo, seus fundos permanecerão seguros durante todo o processo.

Se necessitar de assistência adicional, não hesite em contactar a nossa equipe de Suporte ao Cliente em https://support.bitso.com.
Nov 26, 13:22 UTC
SPEI (MXN) maintenance | Dec 6th, 2025
Completed - The scheduled maintenance has been completed.
Dec 6, 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 12:30 UTC
Scheduled - We will conduct scheduled maintenance on Saturday, December 6th, 2025, from 12:30 to 13:15 UTC. During this maintenance, deposits and withdrawals for MXN will not be available.

We expect the services to resume normal operations immediately following the completion of the maintenance. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our systems.

Rest assured, your funds will remain secure at all times.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

------------------------------------------------

Llevaremos a cabo un mantenimiento programado el sábado 6 de diciembre de 2025, desde las 06:30 hasta las 07:15 MXT.

Durante este mantenimiento, los depósitos y retiros de MXN no estarán disponibles.

Esperamos que los servicios se reanuden con normalidad inmediatamente después de la finalización del mantenimiento. Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su comprensión mientras trabajamos para mejorar la confiabilidad y el rendimiento de nuestros sistemas.

Tenga la seguridad de que sus fondos permanecerán seguros en todo momento.

Si necesita ayuda adicional, comuníquese con nuestro equipo de Atención al Cliente en https://support.bitso.com/.
Dec 3, 01:52 UTC
Dec 5, 2025
Issues with https://bitso.com and https://bitso.com/alpha landing pages
Resolved - This incident has been resolved.
Dec 5, 09:38 UTC
Monitoring - landing pages https://bitso.com and https://bitso.com/alpha are working now and we are monitoring .
Dec 5, 09:21 UTC
Investigating - We are having degraded performance on https://bitso.com and https://bitso.com/alpha landing pages. We are investigating . We will keep you posted .

We apologize for the inconvenience.

If you need further assistance, please get in touch with our Customer Support team at https://support.bitso.com/.
Dec 5, 09:10 UTC
Dec 4, 2025
Service degradation for COP Deposits
Completed - The scheduled maintenance has been completed.
Dec 4, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 05:00 UTC
Scheduled - One of our providers will conduct scheduled maintenance on their services on December 4th, 2025, from 05:00 to 07:00 UTC. During this maintenance, COP deposits might experience intermittences.
We apologize for any inconvenience this may cause and appreciate your understanding.
Rest assured that your funds will remain secure at all times.
If you require any further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

--------------------------------------------------------

Uno de nuestros proveedores realizará mantenimiento programado en sus servicios el 4 de diciembre de 2025, entre las 00:00 y las 02:00 COT. Durante este mantenimiento, los depósitos en pesos colombianos (COP) podrían experimentar intermitencias.
Lamentamos sinceramente cualquier inconveniente. Agradecemos su comprensión y queremos asegurarle que sus fondos están seguros en todo momento.
Si necesita ayuda adicional, no dude en contactar a nuestro equipo de Soporte al Cliente a través de https://support.bitso.com.
Dec 1, 17:45 UTC
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
Bitso General Maintenance | Dec 1st, 2025
Completed - The scheduled maintenance has been completed.
Dec 1, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 07:00 UTC
Scheduled - On Monday, December 1st, from 07:00 to 10:00 UTC, we will be performing general maintenance to improve our services.

During this 3-hour window, the following services will be unavailable:

- All fiat and crypto deposit services
- All fiat and crypto withdrawal services
- Trading
- Conversions

We expect all services to resume normal operations immediately following the completion of the maintenance. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our systems.

Rest assured, your funds will remain secure at all times.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

--------------------------------------------------------

El lunes, 1º de diciembre, comenzando a las 01:00 MXT | 02:00 COT | 04:00 ART, con una duración de 3 horas, estaremos realizando mantenimiento general para mejorar nuestros servicios.

Durante esta ventana de 3 horas, los siguientes servicios no estarán disponibles:

- Todos los servicios de depósito en moneda fiduciaria o crypto.
- Todos los servicios de retiro en moneda fiduciaria o crypto.
- Trading
- Conversiones

Esperamos que todos los servicios reanuden sus operaciones normales inmediatamente después de la finalización del mantenimiento. Pedimos disculpas por cualquier inconveniente que esto pueda causar y agradecemos su comprensión mientras trabajamos para mejorar la fiabilidad y el rendimiento de nuestros sistemas.

Tenga la seguridad de que sus fondos permanecerán seguros en todo momento.

Si necesita asistencia adicional, por favor contacte a nuestro equipo de Soporte al Cliente en https://support.bitso.com/.

--------------------------------------------------------

Na segunda-feira, 1º de dezembro, das 04:00 às 07:00 BRT, estaremos realizando manutenção geral para aprimorar nossos serviços.

Durante esta janela de 3 horas, os seguintes serviços estarão indisponíveis:

- Todos os serviços de depósitos fiduciários e de criptomoedas
- Todos os serviços de saques fiduciários e de criptomoedas
- Trading
- Conversões

Esperamos que todos os serviços retomem as operações normais imediatamente após a conclusão da manutenção. Pedimos desculpas por qualquer inconveniente que isso possa causar e agradecemos a sua compreensão enquanto trabalhamos para melhorar a confiabilidade e o desempenho dos nossos sistemas.

Tenha a certeza de que os seus fundos permanecerão seguros em todos os momentos.

Se precisar de assistência adicional, por favor, entre em contato com a nossa equipe de Suporte ao Cliente em: https://support.bitso.com/.
Nov 21, 20:03 UTC
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